Returns & Refunds Policy
At LUXRYNG, your satisfaction is our priority. We offer a 30-day satisfaction guarantee from the date of receipt.
Right of Withdrawal
In accordance with EU consumer law, you have the right to withdraw from your purchase within 14 calendar days of receiving your order. We extend this period to 30 days as a courtesy.
How to Initiate a Return
To start a return, please email us at luxryng@gmail.com with your order number and reason for return. We will guide you through the process.
Conditions
- The item must be in its original condition and packaging.
- Return shipping costs are the customer's responsibility, unless the item is defective or incorrect.
- Defective or incorrect items will be replaced free of charge.
Refunds
Once we receive and inspect the returned item, your refund will be processed within 5–10 business days to your original payment method.